Random allocation
Whether you prefer random allocation or dynamic
lead assignment based on POS and priority, SmartDCM ensures even distribution of
workload, ensuring every lead gets the attention it deserves.
All Services
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Number masking
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OTP authentication
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Call recordings
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Dynamic call allocations
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Flexi Dialer
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Fieldwork tracking
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Quick dial
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Customizable reward points
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Leaderboards
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Follow-up reminders
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Task and trace lists
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Internal announcements
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Real-time dashboards
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Comprehensive reports
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POS and location analysis
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Audit logs
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Collaborative innovation
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Knowledge sharing
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Customizable portfolios
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Random allocation
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Revert policies
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Paid accounts
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Payment reversals
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Real-time payment status
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Audit-ready call logs
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Comprehensive audit reports
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Audit flagging