Task and trace lists
Manage all customer interactions by tracking alternate contact
details and updates, improving the chances of successful engagements.
All Services
- Number masking
- OTP authentication
- Call recordings
- Dynamic call allocations
- Flexi Dialer
- Fieldwork tracking
- Quick dial
- Customizable reward points
- Leaderboards
- Follow-up reminders
- Task and trace lists
- Internal announcements
- Real-time dashboards
- Comprehensive reports
- POS and location analysis
- Audit logs
- Collaborative innovation
- Knowledge sharing
- Customizable portfolios
- Random allocation
- Revert policies
- Paid accounts
- Payment reversals
- Real-time payment status
- Audit-ready call logs
- Comprehensive audit reports
- Audit flagging