Revert policies
Automatically reassign leads if agents haven’t acted within a set
timeframe, preventing stagnation and ensuring customers are always engaged.
All Services
-
Number masking
-
OTP authentication
-
Call recordings
-
Dynamic call allocations
-
Flexi Dialer
-
Fieldwork tracking
-
Quick dial
-
Customizable reward points
-
Leaderboards
-
Follow-up reminders
-
Task and trace lists
-
Internal announcements
-
Real-time dashboards
-
Comprehensive reports
-
POS and location analysis
-
Audit logs
-
Collaborative innovation
-
Knowledge sharing
-
Customizable portfolios
-
Random allocation
-
Revert policies
-
Paid accounts
-
Payment reversals
-
Real-time payment status
-
Audit-ready call logs
-
Comprehensive audit reports
-
Audit flagging